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Frequently Asked Questions


Where do you get your bikes?

Our bikes come from a number of places. Some are donated at the shops. We buy some of our nicer bikes (usually by the truckload) from individuals and collectors or old bike shops that go out of business and on and on. We have an ever growing network of communities that partner with us in rescuing “used up” bicycles. Less than 10% of our donated bikes wind up on the floor of our shops. The few nice ones that we are able to sell make the other things we do possible. The rest are donated locally or sent to Africa or Burning Man etc.

Why do your shops all have different names?

Both Recovery Bike Shop and the Re-Cycle store started independently of each other. As Seth Stattmiller and Brent Fuqua became partners and decided to work as a team they realized that, while it was important to meld the branding and missions of the collective effort, each place had its own personality and connections to the neighborhoods that were unique. When the opportunity to acquire the shop that was formerly Carlson Cycles came along, the thinking was the same. Seth and Brent took on another partner, Charlie Siftar and literally named it after the neighborhood. So Tangletown Bike Shop was born.

How did you get involved with sending bikes to Africa?

It started with a few different individuals that were from Africa living in the United States coming into the shops looking for bikes to ship home. As we got to know them and came to find out more about what they were doing, we got more heavily involved. We shipped our third container in July.

How did you become involved with the Burning Man festival?

Burning Man will change your life. It is a week-long social experiment where gifting is the only allowed economy and bicycles are the main form of transportation. So, how could we NOT be involved with this bicycle mecca? Bicycle repair is our gift and we run a full service bicycle shop (with limited spare parts) every day all week.

Check out our Burning Man impact page: HammerAndCyclery.com/impact.html

Are all of the employees at Recovery Bike Shop in recovery?

In short, no. Being in Recovery from drugs and alcohol is not a pre-requisite to working at the shop. However, all of the people that work there have a tremendous amount of respect for how the shop was started and enjoy being a part of a unique shop that focuses on a genuine caring for the people that come into the shop rather than just “selling bikes”. There is a no alcohol policy on the premises out of respect for the name.